Frequently Asked Questions

Morsch Academy is a British digital education institution headquartered in London, UK, focused on professional high performance in healthcare, aesthetics, technology, and clinical innovation. We bring together a select faculty of expert mentors to deliver world-class training.

Our platform is designed for healthcare, aesthetics, and technology professionals who want to elevate their performance, clinical authority, and market positioning. There is content for all levels, from beginners to advanced specialists.

Most content is available in Portuguese. Some courses have English and Spanish versions. The full platform interface is available in all three languages.

Click "Create account" on the home page, fill in your details and confirm your email. Once confirmed, you can start exploring the full course catalogue.

On the login screen, click "Forgot my password", enter your registered email and you will receive a link to create a new password.

Yes. Your account can be accessed on computers, tablets and mobile phones. Progress is automatically synced across all your devices.

A subscription gives you access to the platform community, with exclusive content and interaction with other members. Courses are purchased individually and grant permanent access to the purchased content, with no expiry date.

Courses purchased individually are available permanently in your account. On a subscription plan, access is valid for as long as your subscription is active.

Yes. Upon completing a course, you can download your completion certificate directly from the platform, bearing the Morsch Academy brand and credentials.

After logging in, go to "My Courses" in the main menu. All your purchased courses will be listed there, ready to watch whenever you like.

We accept credit and debit cards from major brands (Visa, Mastercard, American Express) and PIX payments.

Yes. You can cancel whenever you want, with no penalties or fees. Access remains active until the end of your already-paid period.

We offer a 7-day money-back guarantee from the date of purchase. If you are not satisfied, contact our support team to request a full refund.

Yes. Many courses have a free introductory lesson so you can evaluate the content before subscribing or buying. Browse the catalogue and look for lessons tagged "Introduction".

Visit the "For Instructors" page, fill in the application form and our team will evaluate your profile. We look for professionals with proven practical experience and recognised authority in their field.

Yes. All mentors go through a rigorous selection process and are internationally recognised professionals in their fields, with proven practical experience.

You can open a ticket directly from the Support page on the platform or send an email to support@morschacademy.com. Our team is ready to help.

Our team responds within 3 business days. For simple queries, the response is usually much faster.